YOUR GUIDE TO QUICK SHIPPING
WHAT TO KNOW ABOUT SEND-IT SAME-DAY DELIVERY…
WHAT IS A SAME-DAY DELIVERY EXPRESS COURIER?
A same-day express courier is a service that provides delivery of packages, specimens, and documents on the same day that they are picked up. This service is typically used when urgent or time-sensitive deliveries are required.
WHAT OTHER SERVICES DO YOU OFFER?
We offer a variety of delivery options to fit your needs. As a full-service courier provider, we are committed to providing flexible and reliable delivery solutions for businesses and individuals such as next-day, routed, scheduled, multi-stop delivery.
IS YOUR SERVICE ONLY IN CONNECTICUT, HOW FAR DO YOU GO?
Our same-day delivery service is currently available throughout Connecticut, Massachusetts, New York, Rhode Island, Pennsylvania, New Hampshire, Vermont, Delaware, Maryland and Maine select surrounding areas within our delivery network.
HOW DO I SCHEDULE A DELIVERY?
- Visit our website https://senditsameday.com
- click the book now and add your order details
- Review your order details and click submit
Need more help? Call 203.510.8271
HOW MUCH DOES A SAME-DAY DELIVERY COST IN CONNECTICUT?
The cost of a same-day delivery in Connecticut can vary depending on a few factors such as location, how quickly you need the delivery and the contents of the package. In general our prices are competitive and often comparable to emergency tow services.
HOW LONG DOES IT TAKE?
Our same-day deliver service has a 94% recovery rate within 1 hour, and 91% recovery rate within 90 minutes. When you contact us for same-day delivery services we will work with you to find out the earliest delivery window that fits your needs.
DO I NEED TO PREPARE MY PACKAGE FOR TRANSIT?
Yes, your order should be packaged and ready for delivery before your courier arrives. Package security is important, fragile items should be protected with shock absorbing materials. Couriers have the discretion not to pick if order is not properly packaged.
WHY US AND NOT RIDESHARE-BASED DELIVERY SERVICES (UBER, DOORDASH, ROADIE, LYFT… ETC)?
Gig-base delivery can be fast and convenient, but they may not be the best fit for every company or individual. Our company has a more consistent level of service, specialized expertise, and an on-call command center available 24/7.
WHO BENEFITS FROM A SAME-DAY DELIVERY COURIER?
- Healthcare providers in need of transport of supplies, specimens, and equipment
- Legal and financial institutions that need to send time-sensitive documents or contracts
- Small businesses, event planners or production companies that need last minute equipment or supplies
- Individuals who need to send urgent packages or documents
- Laboratories / Veterinarians
- Remote businesses
- B2B Industries
DO YOU OFFER DELIVERY FOR OVERSIZED OR BULKY ITEMS?
No not at this time.
DO YOU DELIVER FOOD OR FROZEN ITEMS?
No we deliver food or frozen items as we are not a food delivery service.
CAN I TRACK MY ORDER?
Yes, tracking is easy with Send It Same Day Delivery, after your order is placed you have the option to receive an SMS or email link. We have account managers around the clock to answer call for questions and concerns.
WHAT HAPPENS TO UNATTENDED PICK-UPS OR UNATTENDED DELIVERIES?
If the recipient is not there for pick-up of the delivery you will be charged service fee. If the delivery requires a signature and no one is available to receive it, results in a fee. If you request to hold the delivery overnight, there will be an additional fee. Alternatively, if you choose to return the delivery to the sender you will also incur a fee (certain services may have different policies or fees due to their unique requirements).
WHAT PAYMENT METHODS DO YOU USE?
We process payments through Visa, Master Card, Discover, Amex, Debit Cards, ACH and online payments accepted.
WHAT ITEMS DOES SEND IT SAME DAY PROHIBIT?
- Stolen goods
- Packages prohibited by law, statue, and regulations
- Poorly secured items
- Open beverages
- Items that may cause damage to vehicle, equipment, or other packages
WHAT IF I CANCEL?
Cancelations for same-day and express deliveries after 20 min of the order placed will incur a fee.